How quickly can I be seen?
At Elite Orthopedics, we strive to have you seen as quickly as possible. For an emergency, such as a fracture, we can oftentimes see you the day you call for an appointment and almost always within 24 hours. For conditions that do not require immediate attention, we can usually make an appointment for you within 3-5 days, and sometimes even sooner.
What happens at my initial appointment?
When you first arrive at our office, you will be greeted by our front office staff. You will be given information forms to fill out, which are strictly confidential as per HIPAA regulations. Once these forms have been filled out, they will be placed in your medical chart. You will then be escorted back to the examination room, where you will first be asked to provide a brief history of your orthopedic problem usually by Gail, our back office technician. Thereafter, you may possibly be taken to our on-site X-ray department to undergo appropriate X-rays if your condition warrants such studies. You will then be seen by Dr. Albert, who will take a more extensive history and then perform a physical examination. Dr. Albert will then review any X-rays, MRIs, or other studies if available.
Once that is done, he will discuss the diagnosis and what various treatment options are available.
What if I need additional diagnostic testing?
It is sometimes necessary that additional testing be performed to further understand your condition so as to provide the best treatment program available. Such testing might include an MRI, nerve testing (EMGs/nerve conduction velocity studies), a bone scan, an ultrasound study, or even laboratory testing. In such a case, our front office staff person will assist you in scheduling such a study at a convenient time for you and at a facility that is covered by your insurance.
What if I need physical therapy?
If you should need physical therapy, Dr. Albert works with several high-quality physical therapy groups that practice throughout the Orange County area.
What if I need surgery?
In the event that Dr. Albert determines that surgery is necessary to treat your condition, he will then discuss all aspects of the surgery, including where it might be performed, whether it would be done as an outpatient or if it might require an inpatient hospitalization, as well as the potential risks and complications associated with such a surgical procedure. Once that has been done, you will then speak with Kim, our office manager, who will provide you with the details needed pre-operatively before the actual surgery. This might include the need for pre-operative labwork, a pre-operative medical clearance by an internist or cardiologist, and instructions regarding what you need to do right up to the time of your scheduled surgery. Kim will also check your insurance benefits to make sure that both the surgical procedure and the surgical facility are covered.
Where would my surgery be performed?
Dr. Albert performs outpatient surgery in nearly 100% of his surgical caseload. He most frequently uses Newport Beach Surgery Center in Newport Beach and also operates out of Specialty Surgical Center in Irvine.
How much will my treatment cost?
Dr. Albert and Elite Orthopedics are affiliated with most PPOs. At the time you check in, you will be asked to pay your “co-pay”, if applicable. After your visit, your insurance company will be billed. After Elite receives your “EOB”, or Explanation of Benefits, you will be sent a bill for the patient balance as determined by your EOB. If surgery is required, it is our policy to ask for a surgery deposit prior to your operation. A deposit is collected unless we are told by your insurance company that they will pay the surgery fees in full. Our staff will be more than happy to provide you with an estimate of any and all costs related to your initial visit, subsequent visits or any other treatment that may be required.